Goodwill Industries of San Diego County

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Store Manager III

Store Manager III

Job ID 
# of Openings Remaining 
Job Location 
1056 East Vista Way
Posted Date 
Starting Wage 
USD $27.65/Hr.
Salary Range 
Job Status 
Regular Full-Time

More information about this job


POSITION SUMMARY: Responsible for achieving store revenue goals, daily operations including safety and loss prevention compliance, production/retail operations, customer, and donor satisfaction. Responsible for the overall training, development, retention, wage and hour compliance, and satisfactorily addressing employee relation issues of all store staff. May be required to move locations within a 25 mile radius of San Diego County.


To help us find the right Goodwill of San Diego County job for you, all applicants must complete a series of assessments as part of the Goodwill application process. Please click this link to open your assessment window. After completing your testing, please make sure you have also clicked the button below to complete the brief application process.


(Testing Time = Approximately 50 minutes)



Essential Function Statements:

  1. Responsible for daily store operations, completing required reports, and achieving revenue of the store. Utilizes tools provided and monitor labor, store expenses, employee morale, product levels, quality and pricing as well as customer service. Utilizes critical thinking and strategic vision to ensure revenue goals are met.
  2. Responsible for maintaining and providing excellent customer service and addressing, investigating, and documenting customer concerns.
  3. Provides product that meets company pricing and quality standards.
  4. Analyzes store's performance and collaborate with District Manager on sales/production strategies as needed.
  5. Investigates, documents and communicates any concerns or on going issues related to the department and provides feedback and resolutions.
  6. Responsible for maintaining store in a safe, clean and well merchandised manner per company standards, policies and procedures and any applicable laws or regulations.
  7. Motivates, trains, coaches, engages and develops staff in a positive work environment to retain employees, increase productivity and achieve departmental goals. Utilizes performance management tools such as annual evaluations and goal setting conversations to develop staff.
  8. Manages the implementation of organizational initiatives such as 4DX methodology and Kaizen continual improvement.
  9. Makes recommendations for new hires and termination of employment as needed. Participates in interview process as needed/required.
  10. Ensures employment relationship issues are resolved according to organization’s best practices, policies and procedures, organizational culture, core values and in accordance with employment laws and regulations.
  11. Performs other duties as assigned or needed.




Education: High School Graduate or General Education Degree (GED) required. Associate’s Degree or higher preferred.


Experience: Five years minimum of related experience.


Computer Skills: Email, Internet use, Microsoft word and Excel.


Certificates & Licenses: Must have a valid CA Driver’s License, proof of insurance and driving record acceptable by Goodwill’s insurance company. Must also have an insured, reliable vehicle.


Other Requirements: Ability to operate electronic cash register. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.). Ability to read and understand sales reports.