Goodwill Industries of San Diego County

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Float Manager

Float Manager

Job ID 
2017-4952
# of Openings Remaining 
1
Job Location 
North County
Posted Date 
9/8/2017
Starting Wage 
USD $18.01/Hr.
Salary Range 
..
Job Status 
Regular Full-Time

More information about this job

Overview

POSITION SUMMARY: Assists the manager and management team in the daily operations. Daily duties will include management functions, opening/closing store, and overseeing production/retail operations. Ensures all staff follows policies and procedures. Must be able to support multiple retail stores as needed and oversee the operations of those stores in the absence of a Store Manager. Communicates, weekly to the supported stores Regional and Regional Trainer to provide feedback on the stores performance.

 

To help us find the right Goodwill of San Diego County job for you, all applicants must complete a series of assessments as part of the Goodwill application process. Please click this link to open your assessment window. After completing your testing, please make sure you have also clicked the button below to complete the brief application process.

 

http://www.ondemandassessment.com/verify/apply/yvDqRvv/CaDhbaaa

 

 

(Testing Time = Approximately 50 minutes)

Responsibilities

Essential Functions Statements:

  1. Ensures excellent customer service is provided to customers and donors. Provides product that meets company pricing and quality standards.
  2. Flexible to work various locations, shifts and schedule changes to meet retail/bookstore needs.
  3. Assumes all daily responsibilities in the absence of store management.
  4. Motivates, trains, coaches, engages and develops staff in a positive work environment to increase productivity and achieve departmental goals. In absence of a store manager, utilizes performance management tools such as annual evaluations and goal setting conversations to develop staff.
  5. Responsible for daily store operations, completing required reports, and achieving revenue of store. Utilize tools provided and monitors labor, store expenses, employee morale, product levels, quality and pricing as well as customer service. Utilize critical thinking and strategic vision to ensure revenue goals are met.
  6. Makes recommendations for new hires and terminations of employment as need. Participates in interview process as needed/required.
  7. Responsible for maintaining store in a safe, clean and well merchandised manner per company standards, policies and procedures and any applicable laws or regulations.
  8. Manages the implementation of organizational initiatives such as 4DX methodology and Kaizen continual improvement.
  9. In partnership with management, ensures employment relationship issues are resolved according to organization’s best practices, policies and procedures, organizational culture, core values and in accordance with employment laws and regulations.
  10. Addresses quarterly retail calendar and submits to the regional manager prior to new quarter starting.
  11. Assists processing New Product.
  12. Works with the regional manager on various administrative tasks and follows up on assignments with other bookstore locations.
  13. In the absence of the regional manager, functions as a resource and first contact for bookstore managers.
  14. Resolves customer complaints and supports other managers with difficult customer service issues.
  15. Performs other duties as assigned or needed.

Qualifications

SKILLS AND ABILITIES:

Education: High School Graduate or General Education Degree (GED) and/or Associate’s Degree. 2 years of college/technical school preferred.

 

Experience: Two to five years related experience.

 

Computer Skills: Email, internet use, Microsoft Word and Excel.

 

Certificates & Licenses: Must have a CA Driver’s License and driving record acceptable to Goodwill’s insurance company’s requirements.

 

Other Requirements: Ability to operate electronic cash register. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to read and understand sales reports.