Computer Technician

Are you looking for meaningful work and want to make a difference?  Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you!  At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration.  We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. 

POSITION SUMMARY: Remove hard drives from laptops and desktop computers and uses the KILL DISK software to erase hard drives utilizing US DOD 5220.22-M method 3 passes. Assembles and tests desktop towers, laptops, monitors, motherboards, video cards, power supply, DVDs drives.

ESSENTIAL FUNCTIONS: Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements:

1. Works collaboratively with supervisor to establish timelines and accomplish project goals and objectives. Follows daily assignment and department priorities to ensure productivity.
2. Disassembles and assembles donated used computers, and electronic items complying with all requirements and procedures established in the Recycling Department.
3. Utilizes 4DX methodology for achieving organizational goals.
4. Provides outstanding customer service and answers customers' questions, and provides information on computer equipment. Stocks Computer Store to meet daily sales goal.
5. Maintain their work areas including equipment, clean, safe, organized, and supports with other housekeeping duties.
6. Assists customers with their donations. Issues donation receipts
7. Assists in training employees on computer disassembly.
8. Understands the facility operation including, product flow, sorting, operating the register, auctions, understands dock area, and provides excellent customer service.
9. Performs other miscellaneous duties as assigned or directed.

SKILLS & ABILITIES:

Education: High School Graduate or General Education Degree (GED) preferred.

Experience: Six months to one year related experience.

Computer Skills: Skills commensurate with this position, MS Word and MS Excel, able to operate computerized register.

Certificates & Licenses: Computer Systems Certification preferred.

Other Requirements: Vision (Near, Distance)