Supervisor - After-Market

Are you looking for meaningful work and want to make a difference?  Joining the Goodwill team could be a great fit for you!  At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration.  We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. 

POSITION SUMMARY: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing store, overseeing production/retail operations, ensuring themselves/staff follows all policies and procedures. Oversee the auction process, docks, and product flow.

Essential Functions Statements:

1. Ensures excellent customer service is provided to customers and donors.
2. Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
3. Engages the staff and creates a positive work environment where employment relationship matters are minimum.
4. Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
5. Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
6. Documents and reports any concerns or issues in a prompt and timely manner to management. 
7. Performs other duties as assigned.
8. Supports the implementation of organizational initiatives such as 4DX methodology.

9. Ensures auction products meet quality standards. Determines bidding prices.

10. Gauges when compactor is full and to "compact" properly to maximize efficiency when changing container.

11. Supervises and handles large shipments of product and stages it appropriately upon arrival.

12. Assess the needs in the dock area to ensure a constant and efficient flow of product and bins.

13. Prepares Bill of Ladings accurately, maintains records of voided ones, to ensure compliance with weigh master requirements.

SKILLS AND ABILITIES:

Education: High School Graduate or General Education Degree (GED) preferred.

Experience: One year supervisory experience. Retail experience preferred.

Computer Skills: Basic computer skills, Email, internet use, Microsoft word and Excel.

Certificates & Licenses: Must have a CA Driver’s License and driving record acceptable to Goodwill’s insurance company requirements. Must also have an insured, reliable vehicle. Must be able to be forklift certified, and operate pallet jack.

Other Requirements: Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store: Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.). Ability to read and understand sales reports.